In the real estate market, time is money. And the experienced and reliable Greycoat real estate agency sure knows about this. Agents juggle seller and buyer communication with real estate marketing, property tours, and more. So, it’s natural to miss a few calls or emails.
From the clients’ perspective, missing a few calls means missing potential sales. Sellers and buyers will move on to another agent at another agency who will respond instead of waiting for you. A recent study from Homeflow (a lead generation specialist) reveals that 39% of agents who do not respond to inquiries miss out on potential sales and business opportunities. That is why Greycoat is always ready for these signals.
The breakdown says the agents do respond, but not fast enough. The average response time is four hours. Five days was the longest an agent responded to an email or phone call, Greycoat real estate recalls. They informed us how the fastest time was four minutes, but only two agents did that.
The next one was an hour, and half of the agents included in the study did. With rental property leads, seventy percent got a response. Greycoat informs how forty percent of those responded within the hour. The hours and days mentioned are business hours, so they don’t include weekends and evenings.
So, how fast should you respond to your clients? An hour or less would be ideal. Responding to clients on the same day is a realistic goal. Greycoat real estate agents respond to emails and phone calls, and we balance our responsibilities with your needs. The results are seamless and streamlined; they have mastered this balance for over 40 years. When real estate agents in London communicate with their clients promptly, they will build trust and loyalty.